Privacy Policy for Watts for Lunch

Last updated: January 2025

Watts for Lunch (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website www.wattsforlunch.co.uk.

  1. Information We Collect

We may collect the following types of personal information:

  • Information you provide directly: such as your name, email address, phone number, and any details you submit through our contact forms, booking forms, or newsletter sign-ups.
  • Technical information: such as your IP address, browser type, device information, and how you use our website (via cookies and analytics tools).
  • Order or booking information (if applicable): such as food orders, payment details (processed securely through third-party providers), and delivery or collection preferences.
  1. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support.
  • Process orders, bookings, or reservations.
  • Improve our website and services.
  • Send you updates, promotions, or marketing (only if you have opted in).
  • Comply with legal obligations.
  1. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Service providers: such as website hosting, payment processors, and delivery partners.
  • Legal authorities: if required by law.

All third-party providers are required to keep your data secure and only process it according to our instructions.

  1. Cookies

Our website uses cookies to improve your browsing experience and to analyse traffic. You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy [link if separate].

  1. Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your data (where legally possible).
  • Object to or restrict certain data processing.
  • Withdraw consent to marketing at any time.

To exercise your rights, please contact us at the details below.

  1. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

  1. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Watts for Lunch
Email: hello@wattsforlunch.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.